Cookies Policy

Introduction

Compass Pro (“we,” “our,” or “us”) is a Canadian-developed Dental Practice Management Software designed for oral and dental care professionals.
This Cookies Policy explains how and why we use cookies and similar tracking technologies on our website (https://compasspro.ca) to improve functionality, enhance user experience, and ensure compliance with Canadian, U.S., and EU privacy regulations.

By continuing to browse or use our website, you agree to the use of cookies as described in this policy unless you choose to disable them in your browser settings.

What Are Cookies?

Cookies are small text files placed on your computer, tablet, or mobile device when you visit a website. They help the site recognize your device, remember preferences, and understand how you interact with the content.

We use cookies to:

  • Ensure website functionality and security.
  • Improve site performance and usability.
  • Understand how visitors use our website to make improvements.
  • Provide a more personalized user experience.

Types of Cookies We Use

a. Strictly Necessary Cookies

These cookies are essential for you to browse the site and use its core features. Without these, certain services (like secure logins or form submissions) may not function properly.
Examples: session authentication cookies, security tokens, and consent status cookies.

b. Preference Cookies

These cookies remember your choices — such as your login credentials, region, or language — to provide a consistent and customized experience each time you visit.

c. Performance and Analytics Cookies

We use these to collect anonymous data about website traffic and user interactions (e.g., pages visited, time spent, navigation patterns). This helps us improve performance and usability.
We may use tools like Google Analytics, configured to comply with Canadian and EU privacy regulations by anonymizing IP addresses and not tracking personal health information (PHI).

d. Functional Cookies

These cookies enable enhanced features, such as chat support or embedded content, ensuring a smoother experience across pages.

e. Marketing and Third-Party Cookies

We use limited third-party cookies to understand visitor engagement and improve our marketing communication.
These cookies do not collect or process Protected Health Information (PHI) or any dental patient data.

Legal Basis for Processing (Canada, EU, and U.S.)

  • Canada (PIPEDA & PHIPA): We collect cookies only for purposes that a reasonable person would consider appropriate in the circumstances.
  • European Union (GDPR): We use cookies under the lawful basis of consent, which you may withdraw at any time.
  • United States (HIPAA): No cookies are used to store or transmit PHI, ensuring HIPAA alignment for U.S. dental users.

Managing Cookies

You can control or delete cookies through your browser settings. Most browsers allow you to:

  • Block all cookies.
  • Delete existing cookies.
  • Set preferences for certain sites.
  • Receive alerts before a cookie is placed.

Please note that disabling some cookies may affect the functionality or performance of the Compass Pro website.

For instructions, visit your browser’s help page:

Third-Party Services

Some cookies on our site may be set by third-party services we use for analytics, security, or functionality (e.g., Google Analytics, Cloudflare).
These third parties are contractually obligated to comply with PIPEDA and GDPR-equivalent data protection requirements.

We do not sell or share cookie data with advertisers or unrelated third parties.

Data Retention

We retain cookies only for as long as necessary to fulfill their purpose:

  • Session cookies: deleted when you close your browser.
  • Persistent cookies: retained for up to 12 months unless deleted sooner.

After expiration, cookies are automatically deleted from your device.

Updates to This Policy

We may update this Cookies Policy occasionally to reflect changes in technology, law, or business practices.
Any updates will be posted on this page with the revised “Last Updated” date.

Contact Us

If you have any questions about our use of cookies or data protection practices, please contact us:

Compass Pro Canada (eStatim)
18 King Street East, Suite 1400
Toronto, Ontario, M5C 1C4, Canada
Email: info@compasspro.ca
Website: https://compasspro.ca