Privacy Policy
Built in Canada. Designed for Oral & Dental Care.
This Privacy Policy describes how Compass Pro Canada (“we,” “our,” or “us”), a Canadian-developed Dental Practice Management Software (PMS) designed for oral and dental care professionals, collects, uses, and protects personal information in accordance with Canadian privacy laws and applicable international regulations.
By using Compass Pro, you agree to this Policy and to the collection and use of your personal data as described below.
Who We Are
Compass Pro is operated by eStatim Inc., located at:
18 King Street East, Suite 1400, Toronto, Ontario, M5C 1C4, Canada.
Compass Pro provides secure, cloud-based Dental Practice Management Software that helps clinics manage appointments, patient records, billing, communications, and documentation while adhering to strict data protection standards.
Compliance Framework
Compass Pro is developed and hosted in Canada and complies with:
- PIPEDA (Personal Information Protection and Electronic Documents Act) – Canada’s federal privacy law for private-sector organizations.
- PHIPA (Personal Health Information Protection Act) – Ontario’s health privacy law governing the collection and handling of personal health information (PHI).
- HIPAA (Health Insurance Portability and Accountability Act, U.S.) – Supported for practices serving U.S. patients.
- GDPR (General Data Protection Regulation, EU) – Supported for organizations processing EU residents’ data.
Compass Pro follows industry best practices consistent with SOC 2 and ISO 27001 frameworks to ensure privacy, confidentiality, and security.
Information We Collect
We collect limited personal and practice data required to operate and improve our services, including:
- Contact details (name, email, phone, practice information)
- Account and authentication data (for user access and permissions)
- Usage data (for diagnostics, security, and feature optimization)
We do not collect, store, or process clinical or patient health information for our own purposes. All patient data remains fully controlled by your dental practice.
How We Use Information
We use personal data solely to:
- Deliver and maintain the Compass Pro platform.
- Manage customer accounts, authentication, and permissions.
- Communicate updates, security alerts, and product improvements.
- Support legal compliance and data protection obligations.
We do not sell or share personal data with third parties for advertising purposes.
Data Storage & Residency
All Compass Pro customer data is securely hosted in Canadian data centres by AWS Canada, with optional U.S. or EU hosting for international clients.
All data is encrypted in transit (TLS 1.2+) and at rest (AES-256).
Automatic backups and multi-region redundancy ensure business continuity.
International Data Transfers
When international data transfer is required (e.g., for clients in the U.S. or EU), Compass Pro ensures compliance through standard contractual clauses and other safeguards as required by law.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent for non-essential data use.
- Request information on data retention and transfer practices.
Requests can be directed to info@compasspro.ca.
Security of Information
Compass Pro employs strict administrative, physical, and technical safeguards, including:
- Role-based access control (RBAC)
- Multi-factor authentication
- End-to-end encryption
- Detailed audit logging
- Continuous vulnerability monitoring
9. Children’s Privacy
Compass Pro is not intended for individuals under 18. We do not knowingly collect or store data from minors.
Updates to This Policy
We may update this Policy as laws or business practices change. Updates will be published on this page with an effective date.
Contact Us
If you have questions about this Policy or data protection practices, please contact:
Email: info@compasspro.ca
Address: 18 King Street East, Suite 1400, Toronto, ON M5C 1C4, Canada