System Requirements

Compass Pro is delivered as a 100% SaaS platform — no servers or databases need to be installed on-site. All modules are accessed securely via modern web browsers. This drastically reduces IT overhead while ensuring continuous updates, compliance, and scalability.

Operating Systems Supported

• Windows: Windows 10, 11; Windows Server 2016+
• macOS: macOS 10.14 Mojave and later
• Linux: Ubuntu 18.04+, Debian 10+, CentOS 7+, Fedora 30+
• Mobile Devices: Android 9.0+, ChromeOS latest, iOS 13+

Browsers Supported

• Chrome (latest three versions)
• Edge (Chromium-based)
• Firefox ESR / latest
• Safari (macOS/iOS)

Internet Explorer and legacy browsers are not supported.

Tablet & Chromebook Access

All Compass Pro modules (Patient Management, Billing, Scheduling, Analytics, Patient Portal) are available directly in the browser. Touch-friendly UI ensures smooth operation on tablets and Chromebooks.

Scanner Integration: Direct hardware scanning with Dynamic Web TWAIN requires Windows/macOS/Linux desktops with the Dynamsoft Service installed. Tablets/Chromebooks can instead:

• Use built-in cameras to capture IDs/documents.
• Upload files from network/cloud scanners.

Networking & Security

• No VPN is required (though it is supported).
• TLS 1.2+/AES-256 encryption for all traffic.
• Multi-factor authentication (MFA).
• HIPAA, PIPEDA, and GDPR compliant.

For detailed compatibility, visit our Device Compatibility Matrix.