Requirements

Compass Pro is delivered as a 100% SaaS platform. Practices do not need to install servers or databases on-site.

Most teams only need reliable internet access, supported devices, and modern web browsers. Desktops or laptops are recommended for advanced workflows such as X-ray, document scanning, or scanner-intensive operations.

• Modern desktop, laptop, Chromebook, tablet, or mobile device.
• Current version of Chrome, Edge, Firefox, or Safari.
• Reliable broadband internet connection.
• Desktop operating system for direct TWAIN/WIA/ICA/SANE/eSCL scanning workflows.
• Camera capture or file upload for tablet, Chromebook, Android, and iOS workflows.

• Windows: Windows 10, Windows 11, and Windows Server 2016 or newer.
• macOS: macOS 10.14 Mojave and later.
• Linux: Ubuntu 18.04+, Debian 10+, CentOS 7+, and Fedora 30+.
• Mobile devices: Android 9.0+, latest ChromeOS, and iOS 13+.

No. Compass Pro is a cloud-based SaaS platform. No local server, local database, or on-premises application server is required for standard use.

This helps reduce IT overhead while allowing continuous updates, scalability, and secure browser-based access.

Desktops and laptops are recommended for advanced workflows, X-ray workflows, document scanning, and scanner-intensive workstations.

• CPU: Intel Core i5+ or AMD Ryzen 5+.
• RAM: 8–16 GB recommended.
• Storage: SSD storage, 256 GB or more.
• Display: Dual monitors recommended for higher-productivity workstations.
• Scanning: Dynamsoft Service installed when scanning is required.

• CPU: Intel N-series, ARM Cortex A73+, or Snapdragon 8xx+.
• RAM: 4 GB minimum; 8 GB preferred.
• Storage: 64 GB+ or cloud storage.
• Display: 10-inch or larger 1080p screen recommended.
• Connectivity: Wi-Fi 5/6; LTE/5G optional.

• Operating system: iOS 13 or newer.
• Browser: Safari or Chrome for Compass Pro access.
• Best use cases: Telehealth, patient portal, mobile EMR access, camera capture, and lightweight clinical or administrative workflows.

• Google Chrome, latest three versions.
• Microsoft Edge, Chromium-based version.
• Firefox ESR or latest version.
• Safari on macOS and iOS.

Internet Explorer and legacy browsers are not supported.

Yes. Compass Pro modules such as Patient Management, Billing, Scheduling, Analytics, and Patient Portal can be accessed directly through the browser. Touch-friendly screens can support tablet and Chromebook workflows.

Direct hardware scanning with Dynamic Web TWAIN requires a Windows, macOS, or Linux desktop with the Dynamsoft Service installed.

Tablets, Chromebooks, Android devices, and iOS devices can use built-in cameras, file uploads, or files from network/cloud scanners instead.

• Windows, macOS, Linux: TWAIN, WIA, ICA, SANE, and eSCL via Dynamic Web TWAIN and Dynamsoft Service.
• Chromebooks, Android, iOS: Camera capture and file uploads. TWAIN drivers are not supported on these devices.
• Cloud or network scanners: Recommended for practices using tablets or Chromebooks.

Practices can run Compass Pro in a zero-deployment SaaS environment while selectively using desktops for scanner-intensive workflows. This gives teams flexibility: tablets and Chromebooks can be used for general access, while desktops can support direct scanner workflows when required.

• No VPN is required for standard access, although VPN use is supported where required by a practice or organization.
• A reliable internet connection is recommended for all workstations and mobile devices.
• Wi-Fi 5/6 is recommended for mobile and tablet-heavy workflows.

• TLS 1.2+ / AES-256 encryption for traffic.
• Multi-factor authentication.
• HIPAA, PIPEDA, and GDPR compliance positioning.